Services Designed Around Your Needs
Every organization we work with operates differently. Some need a full billing partner. Others need backup during busy stretches, help untangling authorizations, or a steady hand on a single piece of the workflow. Guiding Light Billing Solutions is built to flex around what your team actually needs — not the other way around.
Full-Service Billing
When your team needs an experienced billing partner who can run the entire process, we step in fully. From submitting claims to following up on denials, we handle the day-to-day work that keeps revenue moving and providers focused on care.
What's Included
Claim submission and tracking
Denial management and resubmissions
Payment posting and reconciliation
Eligibility verification
Monthly billing reports and summaries
Direct communication with MaineCare and other payers
Authorizations & Compliance
Authorizations and compliance work is where most providers feel the weight of administrative burden. We manage the Atrezzo workflows, prior authorization submissions, and documentation requirements that keep your services approved and your organization protected.
What's Included
Atrezzo prior authorization submissions
Continuing care and reauthorization tracking
PNMI documentation and compliance support
MaineCare Section 97 workflow management
Documentation review and gap identification
Coordination with clinical teams to keep submissions on time
Flexible Tailored Support
Not every organization needs a full billing partner. Sometimes you need help with a specific stretch of work, an extra set of hands during a busy season, or expert support on a single piece of the workflow that keeps tripping up your team. We shape engagements around what your organization actually needs — no rigid packages, no unnecessary overhead.
Common Engagements
Supplemental support during staff transitions or leave coverage
Targeted help with a specific service line or payer
Backlog cleanup and claim recovery projects
Short-term support during periods of growth or strain
Consulting on workflows, documentation, or process improvement
Coverage during busy authorization or audit periods
How Engagements Work
Every engagement starts with a conversation. We learn about your organization, the services you provide, and where the administrative work is creating friction. From there, we recommend the level of support that fits — whether that's full billing, focused compliance work, or something in between.
Pricing is scoped to the work, not pulled off a list. You'll know exactly what's included, what's not, and what to expect before anything begins.